Depok, 16 December 2013
Ten days ago, on 6 December 2013 I buyed an Asus laptop brand in your electronic store. My laptop is running as it should, but for some reason when I use the laptop suddenly can not be operated.
I immediately brought the Laptop at your store to get a proper check. I believe that your technician is working properly. But I do not know why, after nearly a week of repairs, up to now has not been completed. I’ve asked a few times, but your customer service always answer please be patient.
The laptop is so I need, I am will to spend some funds in the appropriate size of the reasonableness of my rights in the warranty agreement. If within two weeks of repairs has not been completed, I hope my right to get a new laptop instead as listed in the warranty agreement can be met.
I hope you can follow up my complaint. For your attention and cooperation, I say thank you.
Nama : Maulana Yusuf
NPM : 24110277
Kelas : 4KB03
MatKul : Bahasa Inggris Bisnis (softkill)